apple's official self-repair kit, reviewed by The Verge

"The single most frustrating part of this process, after using Apple’s genuine parts and Apple’s genuine tools, was that my iPhone didn’t recognize the genuine battery as genuine. “Unknown Part,” flashed a warning. Apparently, that’s the case for almost all of these parts: you’re expected to dial up Apple’s third-party logistics company after the repair so they can validate the part for you."

"The more I think about it, the more I realize Apple’s Self-Service Repair program is the perfect way to make it look like the company supports right-to-repair policies without actually encouraging them at all. Apple can say it’s giving consumers access to everything, even the same tools its technicians use, while scaring them away with high prices, complexity, and the risk of losing a $1,200 deposit. This way, Apple gets credit for walking you through an 80-page repair, instead of building phones where — say — you don’t need to remove the phone’s most delicate components and two different types of security screws just to replace a battery."

apple's official self-repair kit, reviewed by The Verge 

@LexYeen Apple stuff has always been notoriously overcomplicated. I've had two laptops in the last 20 years. One was a PowerBook G4, and the other was a Dell Latitude E6400. Replacing the hard drive for the PowerBook is a 22-step process. For the Dell? Six.


apple's official self-repair kit, reviewed by The Verge 

@kobi_lacroix @LexYeen not *always*, pretty sure the apple ][ was pretty simple to work on

most everything after that though, yeah, increasingly intentionally obtuse

re: apple's official self-repair kit, reviewed by The Verge 

@kobi_lacroix Oh, there's even more to it than just the complexity. The article details the *two pelican cases* of tools required, the short window Apple allows you to hold on to them for...

apple's official self-repair kit, reviewed by The Verge 

@kobi_lacroix @LexYeen I actually still have an e6400, and to swap out the hard drive, you literally remove two screws from the underside and it slides right out. Hell, swapping out the CPU only requires removing five screws and unlocking the socket.

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